It's a crowded market, good thing BugMuncher is awesome
There are literally hundreds of Feedback Widgets and Tabs available today, with large variations in both price and complexity. Here I'm going to outline some reasons why should choose BugMuncher over the competition.
It's got screenshots
Before BugMuncher came along, feedback widgets required users to try and describe their feedback, which didn't always turn out so well. BugMuncher was the first feedback tab to allow your users to easily create a highlighted screenshot to go with their feedback.
Since the launch of BugMuncher, some other feedback widgets have attempted to get on the band waggon, adding screenshots to their services. Most of these use Flash and/or HTML 5 Canvas to create screenshots. This means if your users are running an older browser, or don't have flash, they can't include a screenshot with their feedback.
BugMuncher is different, our secret sauce means BugMuncher does not require your users to have flash or the latest browser to create screenshots.
Cross Browser Compatability
Due to BugMuncher's minimal requirements, it works on the vast majority of web browsers, right down to Internet Explorer 7, which is almost 10 years old!
BugMuncher won't disappear
BugMuncher is not free, this may not seem like a positive attribute, but consider this: Every single submission thorugh BugMuncher costs real money. If BugMuncher had a free option, it would run the risk of losing money and shutting down. By only offering paid subscriptions, BugMuncher has been profitable since first launching, and is therefore in a much better position to continue existing in these uncertain times.
At least 99.9% Uptime
BugMuncher won't let you down, the lowest recorded uptime for one month is 99.93%, and it's normally more like 99.98% - 100%. Don't just take my word for it, check out BugMuncher's public profile on Pingdom